Friday, September 4, 2009

Full Moon…

Counter girl calls me to the phone. Customer complaint.

"We ate at your restaurant last night, and my receipt shows two charges of $1.00 each on 'Dept. 1…' What is that for?"

"Yes…you ordered two bacon cheeseburgers. We ring those up as the burger plus $1 for the rest of the stuff on it…"

"But you can't do that… That's terrible…!"

"No, you don't understand. The burgers you ordered were the special. They were $7.95—stated clearly on the special board. The way we ring those up is to ring up the plain burger at $6.95 and then ring up the dollar for the bacon and the cheese. You weren't overcharged. It comes out to $7.95.That's just the way we ring it up."

"Well, that's just a TERRIBLE way to do business. We WON'T be back! GOOD BYE!" *Click.*

Whatever….

3 comments:

emmapeelDallas said...

The more I deal with the public, the less I want to...

Kathy said...

Math isn't everyone's strong point. People ...

JACKIE said...

Ah, the joys of retail. Especially food service. Too bad they don't give medals for surviving the war in the trenches.